Software

Incident Management System

A system for recording and storing incidents (personal injury, property damage) at shopping centres or other private places across Australia. The system allows security personal to record statements from shoppers, to upload photographs and other documents (photos, doctors’ reports, etc).

A summary of features includes:

  • Multiple hierarchy of employee levels, configurable by client staff.
  • PDF generation, Printable reports and email forwarding by the system.
  • Workflow including: Feed up and push back, lock on submit and severity escalation.
  • Email to external parties.

Incident Reporting System

Astarte Design is pleased to announce Report.NET, an online incident reporting system for the insurance industry.
Report.NET allows insured parties to quickly and efficiently send incident details to a Claims Manager.
Report.NET integrates with CMS.NET to streamline the reporting and management of claims thoughout the claims lifecycle, or can be used alone to provide online reports to the Claims Manager and customers.
A summary of features includes:

  • Native support for the Windows 2008/2003 Server Family.
  • Offline reporting, occasionally connected users add incident details offline and connects periodically to synchronise their systems.
  • Open architecture, based upon Microsoft SQLServer supports third party reporting and analysis tools.

Claims Management System

Astarte Design’s successful Claims Management System has recently undergone a major upgrade to the Microsoft Server 2008 and .NET Platforms.

A summary of new features includes:

  • Native support for the Windows 2008/2003 Server Family.
  • Remote office support - all secretarial features are available at physically remote locations
  • Secure customer access to online, web based reports and correspondence
  • Integration with Fax, Email and Microsoft Office 2003
  • Open architecture, based upon Microsoft SQLServer supports third party reporting and analysis tools
  • Compatible with existing CMS installations

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